Building Safety, Support, and Connection

Bianca’s Story

When Bianca*, a 32-year-old mother of four young children, arrived in the Wingecarribee, she carried the weight of a life she'd fought hard to escape. Fleeing an interstate domestic violence situation, Bianca moved between the homes of two family members, a temporary arrangement that offered safety, but made it difficult to create a sense of routine for her children. With significant police involvement interstate and an Apprehended Domestic Violence Order (ADVO) in place that included her children, Bianca was taking steps towards a new, safe life. But despite her courage, she couldn’t do it alone. She urgently needed support.

 What Bianca Needed

How Pop In Supported Bianca

Pop In became a vital lifeline for Bianca, offering comprehensive, wraparound support that addressed her complex needs over five months.

Our team worked closely with Bianca, understanding that her children's well-being was inextricably linked to hers. We liaised with preschools to advocate for her children's elevation on waitlists, ensuring they could access crucial early childhood education and support. We encouraged her engagement with our children's programs, including "Learn and Play" (Playgroup), providing a safe and nurturing environment for her children while fostering a sense of community for Bianca.

Recognising the profound impact of domestic violence, Pop In provided referrals to specialist counselling services for both Bianca and her children, ensuring they had professional guidance to navigate their emotional recovery. We also provided essential information and education to empower Bianca with knowledge and resources.

Financial stability was a significant concern. Pop In assisted Bianca with applications for financial aid, including the Escaping Violence Payment, offering a crucial breathing space during a challenging transition. Our dedicated casework included the development of a comprehensive safety plan, empowering Bianca with strategies and resources to maintain her and her children's safety.

Crucially, Pop In also provided referrals to housing support services, actively working to help Bianca and her children secure independent living arrangements, laying the foundation for a truly fresh start.

Through consistent case management and tailored support, Pop In walked alongside Bianca, helping her move from a state of uncertainty to one of stability and hope.

Domestic violence is not just an individual crisis—it affects families, communities, and society as a whole.

 The latest statistics from the Australian Institute of Health and Welfare data release of March 2025, highlight the scale of this issue. Since the age of 15:

  • 1 in 6 women have experienced physical and/or sexual violence by a current or previous cohabiting partner.

  • 1 in 4 women have experienced emotional abuse by a current or previous cohabiting partner.

  • 1 in 6 women have experienced economic abuse by a current or previous cohabiting partner.

  • 1 in 5 women have experienced sexual violence.

Pop In - A community led response to domestic violence

*names and details have been changed to protect privacy and safety.